Business reports for our Sims community are important. I have implemented this report section for members of our community to research a company before doing business, and to leave input on companies with whom you have dealt.

 

Thanks and Blessings!

 

good kitchenaid
 

 

Kitchenaid

I found that besides having great quality products, Kitchenaid stands behind what they sell.  I purchased  a 12 cup Kitchenaid coffee maker in November of 2006.  The following November only TWO DAYS before the warranty was up, the coffee maker stopped being programmable AND overflowed.  I contacted Kitchenaid Customer Service and was greeted very pleasantly.  The representative asked me if I still had my receipt ~ since I had ordered online I had my credit card records.  The rep told me that they were going to upgrade my purchase to a 14 cup coffee maker and gave me my choice of the same color that I had originally purchased, which was red, OR I could choose from black or all stainless.  On my part, I had to ship them the broken coffee maker in the box (postage paid) that my new one arrived in. Needless to say, I was extremely pleased with the outcome, and will not hesitate to buy or recommend Kitchenaid products in the future.
 
Sincerely,
D. Oaks